Secure access to your BTCC cryptocurrency exchange account with comprehensive authentication methods
BTCC provides multiple secure login methods to protect your cryptocurrency assets on one of the industry's most established exchanges. Understanding the login process and security features is essential for safe trading.
Visit the official BTCC website or open the mobile app. Ensure the URL is "https://www.btcc.com" and verify the security certificate in your browser.
Input your registered email address or mobile number and your account password. BTCC supports both email and phone number authentication.
Complete the 2FA verification using Google Authenticator, SMS code, or email verification. This mandatory security layer protects against unauthorized access.
If enabled, enter your fund password for additional security when performing sensitive operations like withdrawals.
Standard authentication using registered email address with password and 2FA protection
Phone number authentication with SMS verification and optional biometric access on mobile apps
Multiple security layers protect your account access:
Most secure 2FA method using time-based codes
Text message codes sent to registered mobile number
Verification codes sent to registered email address
Face ID, Touch ID, or fingerprint on mobile devices
Use "Forgot Password" feature on login page. Reset instructions sent to registered email. Create strong new password.
Use backup codes to disable 2FA. Contact BTCC support with verification documents if codes unavailable.
Multiple failed attempts trigger 30-minute lock. Wait or contact support if issue persists.
Check spam folder for emails. Ensure phone has signal for SMS. Try alternative verification method.
Go to Account Security → Google Authentication → Enable. Scan QR code with authenticator app, enter 6-digit code to verify, and securely store your backup key in multiple locations.
Immediately change password, review authorized devices, enable 2FA if not active, and contact BTCC support. Monitor account activity closely.
Yes, BTCC allows enabling multiple verification methods as backups. However, only one primary method is used per login session.
Navigate to Security Center → Login History. Review all access attempts with timestamps, IP addresses, and device information regularly.
BTCC serves users in most countries with some regional restrictions. Check their terms of service for current supported regions and any VPN usage policies.
Always verify you're visiting the official BTCC website